NEOS has once again been recognised for delivering an outstanding service experience, the NEOS Experience, winning Excellence in Adviser Service at the 2026 Financial Standard Industry Service Awards for Life Insurance.
The Financial Standard Industry Service Awards for Life Insurance 2026 recognise life companies that demonstrate innovation and measurable impact in the Australian Life Insurance market across key areas including product, underwriting, claims, marketing and adviser support.
The Excellence in Adviser Service award is determined by adviser, licensee and support staff feedback, through an online survey covering key areas such as underwriting and new business, claims service and business support.
Our vision is to make life insurance easy. Over the past year, we’ve continued to invest in the NEOS Platform to enhance efficiency and streamline processes so advisers can spend more time with their clients and less on administration.
We thank our partners for their ongoing support and for taking the time to participate in the survey. Your feedback continues to shape how we evolve and improve the NEOS Experience across every touch point.
We remain focused and committed to delivering a marketing leading service experience that drives meaningful improvements across the advised life insurance space.