We’re proud to share that NEOS has once again been recognised for our outstanding service experience – the NEOS Experience – at the 2025 Financial Standard Industry Service Awards for…
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We’re proud to share that Encompass Protection has been awarded the Income Protection Insurance Award at the 2025 Money Magazine Life Insurance Awards. Michelle Baltazar, Editor in Chief at Money…
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Following the recent launch of the functionality to update payment and beneficiary details, we’ve delivered further enhancements to the Policy Servicing Portal. NEOS Library: All the forms and documents you need for…
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We’re pleased to welcome four new service consultants to the operations team. These new additions will further support our growth so we can continue to deliver the NEOS Experience to…
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Following the enhancements we made last month to the navigation, tab structure and client summary tab on the Policy Servicing Portal, we’ve now introduced more features including: Payment details: You…
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NEOS is proud to have been named Most Consistent Retail Insurance Provider and voted number one in Ease of Underwriting for the fifth year in a row by advisers in…
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NEOS has won the Best Retail Insurance Provider award at the inaugural 2024 Australian Wealth Management Awards (AWMA). The AWMA is a nationwide recognition program celebrating outstanding individuals and businesses…
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As we continue to invest in technology with further enhancements to the NEOS Platform, we’re also investing in our people and resources to support our growth. We’re therefore pleased to…
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We’re pleased to launch the newest feature on the NEOS Platform – the Policy Servicing Portal. This will soon be home to all the functionality advisers need to manage their…
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Please join us in welcoming Tina Beilby to the role of Senior Underwriter, based in South Australia. Tina has more than 25 years underwriting experience in various roles, including state…
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We’re thrilled to have taken out top spot at the 2023 Money Magazine Consumer Finance Awards, winning the Life Insurance Product Provider of the Year award! This award follows our recognition as the…
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Please join us in welcoming six new starters across underwriting, operations and sales. Supporting our goal to take service excellence to the next level and delivering an outstanding service experience…
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The Adviser Choice Awards were introduced last year by online industry platform Adviser Ratings. This year, they ran their fifth sentiment survey with a record participation rate of 1,388 advisers,…
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The NEOS Life business was launched in 2018 with the aim of setting a new benchmark for excellence in the life insurance industry. We’re delighted that our efforts have been…
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