NEOS has appointed Jacqui McPherson as Chief Information Officer, effective 1 June 2026. Jacqui joins NEOS as a highly experienced technology leader with deep expertise across financial services, fintech and…
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We’re proud to announce that NEOS has once again been recognised as Life Insurance Product Provider of the Year at the 2026 WeMoney Life Insurance Awards, reaffirming our position as…
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NEOS has once again been recognised for delivering an outstanding service experience, the NEOS Experience, winning Excellence in Adviser Service at the 2026 Financial Standard Industry Service Awards for Life…
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As NEOS continues to grow, we’re excited to expand our BDC team with four new appointments, strengthening our ability to support advisers and business outcomes. Mark Almonte joins our QLD…
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As NEOS continues to evolve its platform, introducing new features such as premium comparison and expanding its product offering with the recent addition of Futura Protection, we remain committed to…
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We’re pleased to announce new enhancements to the NEOS Platform Here’s what’s new: Suspense report: You can now generate a suspense report directly from the homepage. This downloadable PDF provides…
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We’re excited to share that we’ve made a number of enhancements to the Policy Servicing Portal, designed to make managing your clients’ cover with NEOS easier and more efficient. …
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We’re excited to announce the launch of the third product on the NEOS Platform – Futura Protection! This marks another significant milestone in the development of the NEOS Platform –…
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As NEOS continues to grow, we’re excited to expand our operations team with three new appointments, strengthening our ability to deliver outstanding service to advisers and their clients. Our new…
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We’re delighted to announce that NEOS has been recognised as Innovator of the Year – Insurance at the 2025 Australian Wealth Management Awards. This recognition reflects the strength of our…
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We’re proud to announce that we’ve once again expanded our team to further support our growth as a business, with three new appointments across our dedicated support teams to ensure…
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NEOS has been voted number one in Platform Functionality, Ease of Underwriting (for the sixth year in a row), Product Competitiveness, Claims Handling, Accuracy of Data Feeds, Quality of Reporting…
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We’re excited to launch Premium Comparisons on the NEOS Platform, offering a simple way to compare and quote NEOS Protection, Encompass Protection and our third product, which is coming soon!…
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NEOS has been named as a finalist in the 2025 Australian Wealth Management Awards for Innovator of the Year – Insurance. The Australian Wealth Management Awards is an unparalleled awards…
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Following our recent wins in Financial Standard’s Industry Service Awards 2025 and Money Magazine’s Life Insurance Awards earlier this year, we’re thrilled to share that NEOS has won Life Insurance…
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With only a few weeks until EOFY, now’s the time to check in with clients, ensure their cover still meets their needs, and finalise their applications. At NEOS, we’re…
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We’re proud to share that NEOS has once again been recognised for our outstanding service experience – the NEOS Experience – at the 2025 Financial Standard Industry Service Awards for…
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We’re proud to share that Encompass Protection has been awarded the Income Protection Insurance Award at the 2025 Money Magazine Life Insurance Awards. Michelle Baltazar, Editor in Chief at Money…
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Following the recent launch of the functionality to update payment and beneficiary details, we’ve delivered further enhancements to the Policy Servicing Portal. NEOS Library: All the forms and documents you need for…
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We’re pleased to welcome four new service consultants to the operations team. These new additions will further support our growth so we can continue to deliver the NEOS Experience to…
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Following the enhancements we made last month to the navigation, tab structure and client summary tab on the Policy Servicing Portal, we’ve now introduced more features including: Payment details: You…
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NEOS is proud to have been named Most Consistent Retail Insurance Provider and voted number one in Ease of Underwriting for the fifth year in a row by advisers in…
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NEOS has won the Best Retail Insurance Provider award at the inaugural 2024 Australian Wealth Management Awards (AWMA). The AWMA is a nationwide recognition program celebrating outstanding individuals and businesses…
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As we continue to invest in technology with further enhancements to the NEOS Platform, we’re also investing in our people and resources to support our growth. We’re therefore pleased to…
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We’re pleased to launch the newest feature on the NEOS Platform – the Policy Servicing Portal. This will soon be home to all the functionality advisers need to manage their…
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Please join us in welcoming Tina Beilby to the role of Senior Underwriter, based in South Australia. Tina has more than 25 years underwriting experience in various roles, including state…
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We’re thrilled to have taken out top spot at the 2023 Money Magazine Consumer Finance Awards, winning the Life Insurance Product Provider of the Year award! This award follows our recognition as the…
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Please join us in welcoming six new starters across underwriting, operations and sales. Supporting our goal to take service excellence to the next level and delivering an outstanding service experience…
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The Adviser Choice Awards were introduced last year by online industry platform Adviser Ratings. This year, they ran their fifth sentiment survey with a record participation rate of 1,388 advisers,…
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The NEOS Life business was launched in 2018 with the aim of setting a new benchmark for excellence in the life insurance industry. We’re delighted that our efforts have been…
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